This policy explains how CuteKnot Store, operated by [PLACEHOLDER: legal business name], collects and uses your personal data when you visit cuteknotstore.com or buy from us. We follow the Digital Personal Data Protection Act, 2023 and other applicable Indian law.
What we collect
- Order details: name, phone number, email, billing and shipping address, items ordered.
- Messages you send us through the contact form, email, WhatsApp or Instagram.
- Technical data: IP address, browser and device type, and cookies needed for the cart and checkout.
We do not collect or store card, UPI or bank details — payments are handled by Razorpay under its own privacy policy.
How we use it
- To process, ship and support your orders, including order confirmation calls for Cash on Delivery.
- To reply to your questions.
- To meet legal, tax and accounting obligations.
- To send offers only if you have opted in; you can opt out at any time.
Who we share it with
Only with partners who help us run the shop: our payment processor (Razorpay), courier partners (name, address, phone for delivery), our email provider, and — if enabled — Meta (Facebook/Instagram) for our shop catalogue and ads measurement. We never sell your data.
Cookies
We use essential cookies to keep your cart and checkout working. If we enable analytics or Meta Pixel, they may set additional cookies to measure visits and ads.
How long we keep it
Order records are kept for as long as Indian tax law requires (generally 8 years). Other data is deleted when it is no longer needed.
Your rights
You can ask to access, correct or delete your personal data, or withdraw consent, by emailing [PLACEHOLDER: email]. Grievance contact: [PLACEHOLDER: name], [PLACEHOLDER: email]. We will respond within 30 days.
Security
The site is served only over HTTPS, and access to customer data is limited to the people who run the shop.
Children
Our shop is meant for adults buying for themselves or their children. We do not knowingly collect data from children.
Changes
We may update this policy; the latest version is always on this page. Last updated: [PLACEHOLDER: date].
Business details
Legal name: [PLACEHOLDER: legal business name]
Address: [PLACEHOLDER: registered address, city, state, PIN]
Phone / WhatsApp: [PLACEHOLDER: phone]
Email: [PLACEHOLDER: email]
GSTIN: [PLACEHOLDER: GSTIN, or remove this line if not registered]